Some of the items we sell are classified as “Bulky Goods”. As a general rule, 'Bulky Goods' are not covered under our 'Free Metro Shipping on orders over $99' policy.
“Bulky Goods” include any product marked “Bulky Goods” on the product page. Some custom, or make-to-order items may become classified as bulky goods depending on the specification. Usually due to additional length, volume or weight.
Some Bulky Goods may not be able to be delivered to your address. Please contact us to see if there are any issues getting it to your address or if we can make other arrangements.
Items marked “Bulky Goods” require specialised freight/courier services and do not qualify under our free shipping policy. That said, we usually subsidise delivery for these goods, covering a considerable portion of the delivery charges.