FREE Metro Shipping ... Now You've Gotta Love That

Free Metro Shipping on Orders over $149
Conditions

A. Your order must qualify for free shipping

Better Hardware offers Free Metro Shipping on the following orders:

1. The combined value of the order must be over AUD $149 (inc GST); and
2. The combined order must weigh 22 kg or under; and
3. The combined order must be capable of being sent by standard Australia Post; and
4. The delivery address must be metro Brisbane, Sydney, Melbourne, Hobart, Adelaide or Canberra; and
5. The order must not be excluded from Free Shipping under section B (see below).

B. Exclusions to Better Hardware’s free metro shipping offer

Better Hardware’s Free Metro Shipping offer does not apply:

1. Where the combined value of the order is less than $149; or
2. To orders that must be sent in palletised freight or exceed Australia Post standard shipping dimensions; or 
3. To orders exceeding 22 kg (as these can not be shipped by Australia Post in a single carton); or
4. To Bulky Goods marked “Bulky Goods” on the product page; or 
5. To Items shipped directly from a supplier; or
6. Where the delivery address is outside metro Brisbane, Sydney, Melbourne, Hobart, Adelaide or Canberra; or
7. Where you have selected an ‘expedited shipping’ option.

What about Perth, Gold Coast and the Sunshine Coast?

As much as we'd love to deliver to everywhere for free - that'd be great for everyone! - the costs of shipping to these areas add up very quickly, especially with heavier items. Whilst we don't offer free shipping when you spend over $149 to these areas we do discount the standard rates so you aren't paying the entirety of it.

What's my delivery estimate?

To find out the delivery cost add your entire order to the cart, head to the checkout (don't worry, you don't have to pay yet) and enter your postcode. It will calculate the shipping total based on your cart so the cost will differ depending on what you buy and where it's headed!

We aim to give our customers the best possible deal and reduce shipping charges wherever possible. Sometimes we can offer free shipping for orders that are not within these restrictions/guidelines – but it’s up to Better Hardware’s sole discretion. Please contact us to discuss your options.

Please be aware these metro areas are determined by our delivery partners. For more information on our Shipping and Delivery Policy click here. You can also check the FAQ here to see if we've answered your question.